14-day refund window: You may request a refund within 14 days of your order date. Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net or contact Monisha Sharma using the details below.
Payments and refund handling are provided by Paddle, our Merchant of Record. Refer to Paddle’s Refund Policy and your checkout terms for applicable refund rights and request periods. To request a refund, visit paddle.net with your receipt or order information.
Monisha Sharma’s unused-purchase review identifies session passes that have not been activated and have no AI attempts, and monthly purchases with no AI attempts. This is not a restriction on Paddle’s refund handling or your statutory rights, and does not promise automatic approval. Started AI attempts include failed and interrupted attempts.
An approved full refund or chargeback removes the corresponding paid access; other purchases remain separate. Partial refunds do not automatically remove the whole access period. Canceling a monthly subscription prevents future renewal but does not itself refund an already-paid period. Access remains until the paid period expires unless refunded or revoked for another permitted reason.